Refund policy

Reown — Return & Refund Policy

Change of Mind
Due to the nature of our products, we accept within 14 days returns for change-of-mind purchases. [If accepting: item must be unused and in original packaging.]
Defective, Damaged, or Wrong Item
If your item arrives damaged, defective, or isn't what you ordered, we've got you covered. Just email us at mikemj1210@gmail.com within 7-14 days of delivery with:
Your order number
A photo of the item/issue
Once we've reviewed it, we'll send a replacement or issue a full refund — no need to ship anything back.
Refund Timing
Approved refunds are processed within [3-5] business days and typically appear on your statement within [5-10] business days, depending on your bank.
Non-Returnable Items
Used hygiene-related products — e.g., razors/trimmers that have been used cannot be returned for hygiene reasons, only replaced if defective on arrival
Contact
Questions about your order? Reach us anytime at mikemj1210@gmail.com.